How to Choose a Reputable Industrial Park Security Partner — 7 Gold Criteria for Investors
Choosing the wrong security company for your industrial park can lead to serious consequences: asset losses, labor disputes, improperly handled fire incidents, and even legal violations from an unlicensed operator. This article provides 7 gold criteria that any investor or industrial park management board should check before signing a contract.
Criterion 1: Valid Operating License
The security company must hold a valid Security Service Business License issued by the Ministry of Public Security or provincial police, as required by Decree 96/2021/ND-CP. Request the original or notarized copy — unverified scans are not acceptable.
Criterion 2: Professional Liability Insurance
If an incident occurs during a guard's shift (theft, accident, property damage), who is responsible? A reputable security company must have professional liability insurance with sufficient coverage (minimum 1-5 billion VND per incident). VN24H currently carries the highest coverage in its segment.
Criterion 3: Real Industrial Park Experience
Industrial park security differs completely from office building or shopping center security. Ask about the number of currently managed parks, the largest park ever protected, and request an on-site visit to an existing park to evaluate real capabilities.
Criterion 4: Transparent Recruitment and Training
Request detailed training programs, sample recruitment files, and training results. A reputable company will not hesitate to share this information.
Criterion 5: Technology and Management Systems
In 2026, a security company still using paper logbooks is unacceptably outdated. Request access to patrol management systems, electronic reports, and monitoring dashboards that you (the client) can access directly.
Criterion 6: Clear SLA Commitments
Contracts must specify: incident response times, staff-to-shift ratios, replacement procedures for absent personnel, penalty clauses for violations, and periodic performance evaluation processes.
Criterion 7: Reputation and Client References
Request at least 3 references from similar industrial parks. Contact them directly — not through the security company. Check for dispute history, complaints, or lawsuits involving the company.
Conclusion
VN24H confidently meets and exceeds all 7 criteria above. We are ready to provide all documentation, references, and on-site visits for your assessment. That is the transparency our clients deserve.