How to Choose a Reliable Industrial Park Security Partner — 7 Golden Criteria for Investors
Choosing the wrong security company for your industrial park can lead to serious consequences: asset loss, labor disputes, inadequate fire response, and even legal violations caused by unlicensed contractors. This article outlines 7 golden criteria that every investor and industrial park management board should check before signing a contract.
Criterion 1: Valid Business License
A security company must hold a valid security service business license issued by the Ministry of Public Security or the Provincial Police Department, in accordance with the requirements of Decree 96/2021/ND-CP. Request the original document or a notarized copy — unverified scans are not acceptable.
Criterion 2: Professional Liability Insurance
If an incident occurs during a guard's shift (theft, accident, property damage), who is responsible? A trustworthy security company must carry adequate professional liability insurance (minimum 100–500 million VND per incident). VN24H currently holds the highest level of coverage in its segment.
Criterion 3: Practical Experience in Industrial Parks
Security in an industrial park is entirely different from office buildings or shopping centers. Verify the number of industrial parks currently under management and the largest facility ever secured, and request an on-site visit to an existing industrial park to assess their actual capabilities.
Criterion 4: Transparent Recruitment and Training System
Ask for a detailed training program, sample recruitment documents, and proof of training outcomes. A reputable company will share this information without hesitation.
Criterion 5: Technology and Management Systems
In 2026, a security company still using paper logbooks is simply not acceptable. Request a demonstration of their patrol management system, electronic reporting tools, and a monitoring dashboard that clients can access directly.
Criterion 6: Clear SLA Commitments
The contract must clearly specify: incident response time, staffing ratio per shift, substitution procedures for absences, penalty clauses for violations, and a regular performance review process.
Criterion 7: Reputation and Client References
Request at least 3 references from similar industrial parks and contact them directly — not through the security company. Check for any history of disputes, complaints, or lawsuits involving the company.
Conclusion
VN24H confidently meets and exceeds all 7 criteria above. We are ready to provide all documents, references, and arrange on-site visits. That is the level of transparency every client deserves.